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| Best Seller  | It s All about Service: How to Lead Your People to Care for Your Customers (Hardcover) Practical strategies for better customer service based on the principles of servant-leadership Individuals in the workforce and the clients they serve are the fundamental building blocks of every company in America. Executives talk about customer... more | FREE shipping go to store |
 | Our books are pre-loved which means they have been read before. We carefully check all our books and believe them to be in a - USED - VERY GOOD Condition condition. If you re not completely satisfied please get in touch & we ll be happy to help.... more | FREE shipping go to store |
| Best Seller  | An expert-preneur s guide to building your audience Your experiences and expertise can make a profound difference in someone else s life. But to create a profitable business from your stories you need to say good-bye to rapid strategy switching and... more | $10.29 $5.25 FREE shipping go to store |
 | A crash course in how to sell anything! --Cover. Learn the ins and outs of sales techniques with this comprehensive and accessible guide that is the crash course in how to sell anything. Sometimes it seems like learning a new skill is impossible. But... more | $59.99 $6.91 FREE shipping go to store |
 | An expert-preneur s guide to building your audience Your experiences and expertise can make a profound difference in someone else s life. But to create a profitable business from your stories you need to say good-bye to rapid strategy switching and... more | FREE shipping go to store |
 | Our books are pre-loved which means they have been read before. We carefully check all our books and believe them to be in a - USED - VERY GOOD Condition condition. If you re not completely satisfied please get in touch & we ll be happy to help.... more | FREE shipping go to store |
 | CONDITION – USED: Books sold are in GOOD or better condition. Good Condition: Minimal damage to the cover dust jacket may not be included minimal wear to binding most of the pages undamaged(e.g. minimal creases or tears) highlighting / underlining... more | $8.03 $6.12 FREE shipping go to store |
 | Active Listening: Improve Your Ability to Listen and Lead Second Edition (Paperback) Listening well is an essential component of good leadership. You can become a more effective listener and leader by learning the skills of active listening. Working relationships become more solid based on trust respect and honesty. Active listening is... more | $15.74 $13.77 go to store |
 | Active Listening: Improve Your Ability to Listen and Lead Second Edition (Portuguese) (Paperback) A capacidade de escutar devidamente é uma componente essencial da boa liderança. Pode tornar-se um ouvinte e lÃder mais e caz ao desenvolver as competências de escuta ativa. As relações laborais tornam-se mais sólidas baseadas na con ança no... more | go to store |
 | Treat Your Customers Like Animals outlines a counter intuitive approach to selling that leads to rapid sales growth through VALUE Encounters. The cornerstone to an effective VALUE Encounter whether the engagement is with prospective customers... more | go to store |
 | Sales Meets Brain Research: Just Let Your Customer Buy (Hardcover) This book describes a sales pitch strategy based on the latest scientific findings in brain research that provides salespeople with a blueprint for systematic non-manipulative structured customer conversations. Why do negotiations sometimes lead to... more | go to store |
 | 9781564141552. Pre-Owned: Good condition. Trade paperback. 2nd Revised ed. Language: English. Pages: 121. Trade paperback (US). Glued binding. 121 p. Suggestions cover first impressions anticipating customer needs complaint handling sales techniques... more | $9.20 $7.56 FREE shipping go to store |
 | Patients Come Second : Leading Change by Changing the Way You Lead (Hardcover) No business can effectively take care of its customers before it takes care of its employees. Healthcare is no different—and that’s why patients have to come second. more | FREE shipping go to store |
 | Transmutation: Taking Your Business From Lead To Gold (Paperback) The Alchemist Professors show how to transmute the lead weights holding you the entrepreneur back turning them into the gold of success. Get more customers increase revenues learn about team-building internet marketing and buying a business. Find out... more | $15.42 $13.57 go to store |
 | Save Revenue and Lead Your Employees Through the Pandemic and Beyond (Hardcover) This book was developed at the request of our customers who lead the delivery of care to health and senior care patients and residents. No health or senior care investor Governance Board member C-Suite Executive or Minister of Health could have... more | $28.99 $19.34 go to store |
 | Describes how to navigate the business networking site covering how to create a effective personal profile to find a job customer or opportunity. more | $9.05 $7.95 FREE shipping go to store |
 | Time management is the process of planning and controlling how much time to spend on specific activities. Good time management enables an individual to complete more in a shorter period of time lowers stress and leads to career success. In this book... more | go to store |
 | The Definitive Work on Six Sigma--Revised and Fully Updated Upon its publication in 2000 The Six Sigma Way was among the very first books to clearly explain the impressive benefits of Six Sigma s improvement-driven and customer-centric approach to... more | $40.69 $37.04 FREE shipping go to store |
 | More Leads. Free Publicity. Speaking Opportunities. Ultimate Authority & Credibility. Do you want more growth from your business? More leads? More customers? More income? 21 Ways to Build Your Business with a Book teaches you how to quickly and easily... more | FREE shipping go to store |
 | Professor Andy searched for businesses that provide high-quality products and excellent customer service. The book exemplifies brands like Staples Apple Stores Target Stores Office Depot Google YouTube and more. December 2022 NEW and EXPANDED 2nd... more | $14.93 $13.15 go to store |
 | Write Your Business Plan: A Step-By-Step Guide to Build Your Business (Paperback) Write Your Business Plan 2nd Edition is the essential guide that leads you through the most critical startup step next to committing to your business vision-writing your business plan. Whether you re just starting out or already running a business to... more | $24.99 $20.73 go to store |
 | Professor Andy searched for businesses that provide high-quality products and excellent customer service. The book exemplifies brands like Staples Apple Target Office Depot Google December 2022 NEW and EXPANDED 2nd Edition of How to Promote Your... more | FREE shipping go to store |
 | Lead a winning team created on trust and success Taking a page from Facebook Eric Coryell has created a teamwork model that creates trust success and true accountability. How? By redefining your team s model to be customer facing as opposed to... more | $7.77 $6.87 FREE shipping go to store |
 | Scorecard Marketing: The four-step playbook for getting better leads and bigger profits (Paperback) BUSINESS SUCCESS STARTS WITH LEAD GENERATION The first step towards gaining customers increasing profit driving growth and attracting investors is your ability to secure warm leads. Scorecard marketing is the perfect tool to achieve this attracting a... more | go to store |
 | Advance in your product management career and create innovative products that customers love! Regardless of industry or sector to compete in today s business world product managers must understand how their customer s preferences change how technology... more | $28.00 $23.49 FREE shipping go to store |
 | 10 Discussions for Effective Leadership: 10 Ways to Exceed Your Expectations as a Leader (Paperback) This is the second book from the lead author Raymond Perras. Teaming up with two leadership coaching clients (Marcel Bellefeuille from the world of professional sports and Bruno Lindia a CEO and business owner) Raymond has developed a unique and... more | go to store |
 | This is the second book from the lead author Raymond Perras. Teaming up with two leadership coaching clients (Marcel Bellefeuille from the world of professional sports and Bruno Lindia a CEO and business owner) Raymond has developed a unique and... more | go to store |
 | Known: The Handbook for Building and Unleashing Your Personal Brand in the Digital Age (Hardcover) Where do you want to go next in your life? Do you want be positioned to get a better job acquire more customers or attract more donations for your charity? Do you want to be regarded as an authority in a way that could lead to a book project or... more | $27.96 $22.03 go to store |
 | Pre-Owned ABM is B2B.: Why B2B Marketing and Sales is Broken and How to Fix it Paperback FACT: Less than ONE percent of all leads become customers. As a business how can you break that trend and achieve client fidelity? In this book we reveal the secrets behind the framework that will sell and retain your customers. Did you know that less... more | FREE shipping go to store |
 | Bring out the best in yourself your colleagues customers direct reports and bosses with PeopleSmart. The ten modules in this workbook lead you through numerous activities and exercises both independently and in groups. These modules allow you to:... more | go to store |
 | Instant Success Instant Referrals (Paperback) Turn your best customers into your most passionate promoters. If you re the kind of business owner who hates cold callingand chasing after new leads then you ll love the easy referralstrategies in Instant Referrals used by self-made millionaireand... more | $18.51 $15.91 go to store |
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